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1 Double bed

Double Room - Non-Smoking

Featuring a satellite TV and a refrigerator, this room includes an private bathroom with hairdryer.

  • 1 Double bed
  • Air Conditioning
1 King bed

King Room - Non-Smoking

Featuring a satellite TV and a refrigerator, this room includes an private bathroom with hairdryer.

  • 1 King bed
  • Air Conditioning
1 Queen bed

Queen Room - Non-Smoking

Featuring a satellite TV and a refrigerator, this room includes an private bathroom with hairdryer.

  • 1 Queen bed
  • Air Conditioning
2 Queen bed

Queen Room with Two Queen Beds - Smoking

Featuring a satellite TV and a refrigerator, this room includes an private bathroom with hairdryer.

  • 2 Queen bed
  • Air Conditioning
2 Queen bed

Queen Room with Two Queen Beds - Non-Smoking

Featuring a satellite TV and a refrigerator, this room includes an private bathroom with hairdryer.

  • 2 Queen bed
  • Air Conditioning
Quality Inn Massena
Quality Inn Massena

Enjoy in a very Immersive Relax

Quality Inn Massena

Guest Score and Reviews

What "Quality Inn Massena" clients says

Comfort
9.0
Facilities
9.5
Location
6.0
Price
6.0
3/10 Rating average Published 21 Jun 2024

"Poor"

Staff Was friendly.

5/10 Rating average Published 21 Mar 2024

"Fair"

Staff, and breakfast

8/10 Rating average Published 06 Jan 2024

"Very Good"

The location is perfect. Right downtown and close to everything. The motel has a good restaurant and very friendly bar in the hotel.

7/10 Rating average Published 25 Nov 2023

"Good"

convenience

8/10 Rating average Published 19 Jul 2023

"Very Good"

I liked the hotel and convenient parking. Our bed was comfortable and the breakfast was good. Couldn't beat the value for what we got. Although I would stay here again, our relatives are moving so doubt if I will return since that is the main reason we were there.

10/10 Rating average Published 14 May 2023

"Exceptional"

Hotel was very clean,quiet, friendly staff, and beautiful environment. Breakfast was great fre Tim was fabulous meeting all my needs. Such an amazing person. Michelle Mange was awesome. Check in African American young man was upscale, very professional:)

10/10 Rating average Published 30 Jan 2023

"Exceptional"

convenient to downtown area

7/10 Rating average Published 12 Jan 2023

"Good"

Good location and restaurant/bar.

10/10 Rating average Published 05 Jan 2023

"Exceptional"

super friendly staff, understanding of my service dog, no issues or hassle checking in with him.

4/10 Rating average Published 11 Dec 2022

"Disappointing"

the front desk person was nice

6/10 Rating average Published 14 Sep 2022

"Pleasant"

Great location and comfortable beds. The breakfast was decent and I had it at the hotel every morning.

7/10 Rating average Published 12 Sep 2022

"Good"

The breakfast was good.

8/10 Rating average Published 29 Aug 2022

"Very Good"

Easy to get to. Friendly and helpful staff. restaurant on the premises.

10/10 Rating average Published 24 Aug 2022

"Exceptional"

Beautiful hotel. I wish we had time to check out the restaurant they had. Nice rooms

8/10 Rating average Published 11 Aug 2022

"Very Good"

Same thing every day. Would have been nice for a little variety.

8/10 Rating average Published 04 Jul 2022

"Very Good"

The staff was the greatest, very friendly and helpful.

4/10 Rating average Published 26 Jun 2022

"Disappointing"

The mattress was awesome.

7/10 Rating average Published 24 Jun 2022

"Good"

Breakfast was great Laundry services were great.

9/10 Rating average Published 16 Apr 2022

"Wonderful"

Odd place. No bedside table, had to use the ironing board...Staff was excellent. Felt like I was staying in someone's grandma's spare bedroom.

4/10 Rating average Published 28 Mar 2022

"Disappointing"

Did not see breakfast coffee only

4/10 Rating average Published 24 Mar 2022

"Disappointing"

Due to covid, breakfast was a soggy egg on sausage in a bag

7/10 Rating average Published 18 Mar 2022

"Good"

Great location. The restaurant/bar downstairs was great

6/10 Rating average Published 27 Feb 2022

"Pleasant"

Location. attached restaurant

Quality Inn Massena

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